Locobuzz is a unified customer experience platform that converges technologies like Artificial Intelligence, Machine Learning, Big Data, Analytics to help brands forge stronger relationships with their customers and increase their lifetime value. We connect organisations with their customers across a spectrum of digital channels and leverage analytics and automation to increase efficiency across business processes and create a seamless experience for customers.
Locobuzz CX Platform is designed to work on a standalone basis or as an integrated solution that can be fused with various departments and functional verticals like product teams, marketing teams, customer experience, CRM & sales teams & more. The marketing teams can derive inputs that aid in designing campaigns, monitor brand chatter, identify influencers and benchmark with the competitors.